Pretty Dolly Privacy Notice

How to contact us

Data Protection

Officer Elaine Curry

Tel: 07967522472

Email: elaine@pretty-dolly.com

Commitment to Data Protection

PRETTY DOLLY is committed to protecting and respecting your privacy. This privacy notice outlines how we use and process the personal information that you provide to us.

Information We Collect

Any information you provide will be carefully protected and stored in our secure database. We will keep your information confidential, in accordance with the Data Protection Act / General Data Protection Regulations (GDPR), except where disclosure is required by law.

Purposes for Processing Information

We process personal and company information to enable us to carry out our services as a personal development and consultancy company in order to promote and provide our services to you and people via online. We

• Process information necessary to establish or maintain membership or support;
• Process information necessary to provide or administer updates for people;
• Keep the information while the individual is a supporter, or as long as necessary for member / supporter administration;
• Maintain our own accounts and records;
• Support and manage our members, service users, clients and employees;
• Provide access to our services.
• Provide information to contractors and regulatory bodies.

How We Collect Information

The prime ways of collecting your information are if you voluntarily provide it to us via:

• Completing a Registration Form.
• Completing a request online i.e. free self-assessment checklist.
• Completing Audits or Research.
• Providing your information when accessing our services (Registration Form, Booking Form, or by providing your details to us by any other means).
• Submitting your details to us for inclusion on our e-mail list or database of members.
• Submitting your details for inclusion on our e-mail list via our Website Forms / Subscription.

Types and Classes of Information Processed

We process information relating to the above purposes. This information may include:

• Contact / Personal details.
• Services provided / accessed.

In very specific and limited cases as required by law (e.g. recruitment and employment), we also may collect and process sensitive classes of information that may include:

• Section 75 / Equality data.
• Family details.
• Education and Employment details.
• Physical or mental health details.

We Process Personal Information About

• Members / Supporters
• Service Users
• Voluntary / Community Organisations
• Partner Organisations
• Contractors / Sub-contractors
• Suppliers
• Employees / Volunteers
• Personal coaches and associates

Who the Information May Be Shared With

If we need to share the personal information we process you will be told, i.e.. Consultations/ research. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Transfers

We do not transfer personal information overseas. Any transfers made would be in full compliance with all aspects of the Data Protection Act / GDPR and would remain within the European Economic Area (EEA).

We May Collect and Process the Following Information about You

• Information including your name, address, job title and function, email address, telephone number, fax number, and other related details.
• Information that you provide voluntarily on our website www.elitelivingacademy.com including information provided at the time of subscription to our services or requesting further services via our website.
• Information on the services, programmes or resources that you access.
• Data from completed research surveys.
• Details of PRETTY DOLLY services you take part in.
• A record of our contact with you through all mediums i.e. online, in person, by telephone, fax, email etc.
• Images, video and sound recordings. PRETTY DOLLY may take photographs/video/sound recordings at events/ workshops for use in printed and electronic media for promotional purposes. Some images or recordings may be selected for permanent preservation in PRETTY DOLLY’s Archive as a record of the business activity and may be used for research, publication, education, displays and exhibitions. You will be informed of this privacy policy prior to recording.

How We Use Your Information

We may use your information to:

• Provide you with information, newsletters and services that you request from us or that we feel may be of interest to you, and / or were you have given permission to be contacted in this regard.
• Provide appropriate online content and improve our websites and social media.
• Contact you in relation to our surveys, audits and research programmes.
• Assist with PRETTY DOLLY future planning.
• Assist with maintenance of PRETTY DOLLY’s organisational records.
• PRETTY DOLLY will only share information with third parties confirmed to have appropriate data safeguards by the Information Commissioner’s Office (ICO).

How We Store Your Data

The data that we collect from you is securely stored on our premises at the PRETTY DOLLY office and backed up on external password dropbox in a secure location compliant with UK law regarding the protection and storage of data. All information you provide to us is stored securely and is password protected.

Data Retention

Information will not be held for longer than is necessary and personal data will be disposed of when no longer needed. The method of disposal will be appropriate to the sensitivity of the data. Records and information will be disposed of in accordance with all relevant legislation and as per disposal schedule detailed on PRETTY DOLLY’s Record Handling Grid.

Training & Review

All staff, Associates are trained and fully informed of their responsibilities at recruitment and Induction stages about this data policy. All staff receive regular training to ensure constant updates and on-going compliance with all legislative requirements.

PRETTY DOLLY regularly reviews and updates all our Policies, Procedures and practices including: Data Protection / General Data Protection Regulation, ICO Registration, Privacy, Document Retention & Disposal and record maintenance.

Changes to our Privacy Notice

We keep our privacy policy under review and any updates will be made available on this webpage. This privacy policy was last updated in May 2018.

Your Rights

Your rights, with regard to how we handle and process your information, are clearly defined in the Data Protection Act (DPA) / General Data Protection Regulation (GDPR). You may find more information about the DPA / GDPR, our obligations and the rights provided to you by it on the ICO website.

This privacy notice only applies to PRETTY DOLLY’s collection of information. If you follow a link to any third party from our websites or emails please ensure you familiarise yourself with their privacy policy before sharing your personal information.

Contact Us

For more information on our privacy policy or with regard to the information we hold about you please contact us by any of the following:

• Email to elaine@elitelivingacademy.com with the subject heading “Privacy Policy”.
• Writing to The Data Protection Officer, PRETTY DOLLY, 23 Dermont Crescent Mallusk Newtownabbey N.Ireland BT36 4NZ.

The Data Protection Act / GDPR gives you the right to access information held about you via a Subject Access Request. Any access request may be subject to a fee of up to £10 to meet labour costs in providing you with details of the information we hold about you.

Subject Access Request (SAR)

You may instruct us to provide you with any personal information we hold about you. provision of such information will be subject to supplying proof of your identity when submitting a request. Information will be supplied by 14 days.

Identification examples include:

• a photocopy of the identification pages of your current passport or driving licence;
• a copy of a current utilities bill, or credit card / bank statement which shows your address.

This identification information will be returned to you if requested; otherwise it will be securely destroyed once we no longer need it.

It is helpful if you can give us any information to help narrow the search, such as specific personal information you are looking for or which aspect(s) of PRETTY DOLLY’s services or programmes you have had contact with.